Property Desc: Property Location With a stay at Al Cielo Hotel in Xpu-Ha, you'll be by the ocean and convenient to Ecopark Kantun Chi and Xpu-ha Beach. This beach hotel is within close proximity of CEDAM Museum and Puerto Aventuras Marina. Rooms Make yourself at home in one of the 8 individually decorated guestrooms. Your memory foam bed comes with Egyptian cotton sheets. Rooms have private balconies. Complimentary wireless Internet access is available to keep you connected. Private bathrooms with bathtubs or showers feature rainfall showerheads and complimentary toiletries. Rec, Spa, Premium Amenities Pamper yourself with onsite massages and facials. Additional amenities include complimentary wireless Internet access, gift shops/newsstands, and wedding services. Dining Grab a bite to eat at the hotel's beachfront restaurant, which features a bar, or stay in and take advantage of room service (during limited hours). Quench your thirst with your favorite drink at a bar/lounge. A complimentary full breakfast is served daily. Business, Other Amenities Featured amenities include a 24-hour front desk, multilingual staff, and luggage storage. A roundtrip airport shuttle is provided for a surcharge (available on request), and free self parking is available onsite. Room Info: Know Before You Go This property's policy is to refuse certain bookings for the purpose of group events or parties, including pre-wedding stag/bachelor and hen/bachelorette parties. This property offers transfers from the airport (surcharges may apply). Guests must contact the property with arrival details 72 hours prior to arrival, using the contact information on the booking confirmation. Reservations are required for massage services and spa treatments. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation. No pets and no service animals are allowed at this property. Hotel Policy: You must present a photo ID when checking in. Your credit card is charged at the time you book. Bed type and smoking preferences are not guaranteed.Your reservation is prepaid and is guaranteed for late arrival. The total charge includes all room charges and taxes, as well as fees for access and booking. Any incidental charges such as parking, phone calls, and room service will be handled directly between you and the property. Checkin Instructions: Extra-person charges may apply and vary depending on hotel policy. Government-issued photo identification and a credit card or cash deposit are required at check-in for incidental charges. Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed. Minimum Spring Break check-in age is 18 years old. Property Information: Check-out time is noon