Property Desc:Property Location Located in Tulum, Ahau Tulum is within a 15-minute drive of Tulum Beach and Sian Ka'an Biosphere Reserve. This beach hotel is 2.6 mi (4.1 km) from Tulum National Park and 3.7 mi (5.9 km) from Playa Paraiso.
Rooms Make yourself at home in one of the 24 individually decorated guestrooms. Complimentary wireless Internet access is available to keep you connected. Private bathrooms with showers feature rainfall showerheads and complimentary toiletries. Conveniences include safes and ceiling fans, and housekeeping is provided daily.
Amenities
Pamper yourself with onsite massages or enjoy recreation amenities such as a private beach. This hotel also features complimentary wireless Internet access, concierge services, and discounted use of a nearby fitness facility.
Dining Grab a bite at Raw cafe, one of the hotel's 2 restaurants, or stay in and take advantage of the room service (during limited hours). Quench your thirst with your favorite drink at the bar/lounge. Local cuisine breakfasts are available daily from 7:30 AM to 11:00 AM for a fee.
Business, Other Amenities
Featured amenities include complimentary wired Internet access, dry cleaning/laundry services, and multilingual staff. A shuttle from the airport to the hotel is provided for a surcharge (available 24 hours).
Attractions
Distances are displayed to the nearest 0.1 mile and kilometer.
Tulum Beach - 0.1 km / 0.1 mi
Sian Ka'an Biosphere Reserve - 2.9 km / 1.8 mi
SFER IK - 3.3 km / 2 mi
Tulum National Park - 4.1 km / 2.6 mi
Las Palmas Public Beach - 5.4 km / 3.3 mi
Playa Akun - 5.6 km / 3.5 mi
Playa Paraiso - 5.9 km / 3.7 mi
Dos Aguas Park - 8 km / 4.9 mi
Tulum Mayan Ruins - 10.1 km / 6.3 mi
Playa Ruinas - 10.1 km / 6.3 mi
Cenote Crystal - 10.4 km / 6.5 mi
Gran Cenote - 11.1 km / 6.9 mi
Tulum Monkey Sanctuary - 13.6 km / 8.5 mi
Cenote Manatí - 17 km / 10.6 mi
LabnaHa Ecopark Adventures - 18.9 km / 11.8 mi
The preferred airport for Ahau Tulum is Cancun Intl. Airport (CUN) - 124.8 km / 77.6 mi
Know Before You Go:
- This property offers transfers from the airport (surcharges may apply). Guests must contact the property with arrival details before travel, using the contact information on the booking confirmation.
- Reservations are required for massage services and spa treatments. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation.
- One child 11 years old or younger stays free when occupying the parent or guardian's room, using existing bedding.
- This property allows pets in specific rooms only. Guests can request one of these rooms by contacting the property directly, using the contact information on the booking confirmation.
- This property advises that enhanced cleaning and guest safety measures are currently in place.
- Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; guestroom doors are sealed after cleaning; the property is cleaned and disinfected with electrostatic spray.
- Personal protective equipment, including masks, will be available to guests.
- Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer; cashless payment methods are available for all transactions; contactless room service is available; masks are required in public areas.
- Contactless check-in and contactless check-out are available.
- Individually-wrapped food options are available for breakfast, lunch, and dinner.
- This property affirms that it follows the cleaning and disinfection practices of National Guidelines for reopening Tourism (Mexico).
- This property affirms that it adheres to the cleaning and disinfection practices of Safe Travels (WTTC - Global).
- Enhanced food service safety measures are in place.
Fees:
The following fees and deposits are charged by the property at time of service, check-in, or check-out.
- Fee for local cuisine breakfast: USD 25 for adults and USD 12 for children (approximately)
- Airport shuttle fee: USD 140
- Pet deposit: USD 300 per stay
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
Checkin Instructions:
- Extra-person charges may apply and vary depending on property policy
- Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
- Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
- This property accepts credit cards; cash is not accepted
- Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit
- Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Special Checkin Instructions:
The front desk is open daily from 7:00 AM - 11:00 PM. If you are planning to arrive after 12:30 AM please contact the property in advance using the information on the booking confirmation. Front desk staff will greet guests on arrival. Guests must share a copy of their government-issued ID or passport to the property after booking.
Checkin Time:
3:00 PM
Checkin End Time:
12:30 AM
Checkin Minimum Age:
18
Checkout Time:
12:00 PM
Room Facilities
May include:, Towels provided, Non-Smoking, Bed sheets provided, Shower only, Iron/ironing board (on request), Blackout drapes/curtains, Private bathroom, Bathrobes, Free toiletries, Air conditioning, Daily housekeeping, Hair dryer, Ceiling fan, Free WiFi, Individually decorated, In-room safe, Individually furnished, Rainfall showerhead, Free cribs/infant beds, Room service (limited hours)