Centrally located in one of Cancun’s most important residential areas, the Hotel Plaza Kokai is in an ideal position to explore downtown Cancun, the beautiful Mexican beaches or the Mayan delights the region has to offer. All of the guest rooms are comfortably furnished and well presented and offer the business or leisure traveler all the facilities one may need. With downtown Cancun on your doorstep, the shopping centers and delights of the city are all easy accessible.WiFi is available in the hotel rooms and is free of charge.
No parking available.
Pets are not allowed.
Children of all ages are allowed. Children 4 and under stay for free when using an available crib. Children 11 and under stay for free when using an existing bed. People no matter the age stay for free when using an available extra bed. Any type of extra bed or crib is upon request and needs to be confirmed by management.
Checkin Time: 15:00
Checkin End Time: 18:00
Checkout From: 11:30
Checkout End Time: 12:00

Hotel important information: Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply. In accordance with government guidelines to minimize transmission of the coronavirus (COVID-19), this property currently isn't accepting guests from certain countries on dates where such guidelines exist. In response to the coronavirus (COVID-19), additional safety and sanitation measures are in effect at this property. Food and beverage services at this property may be limited or unavailable due to the coronavirus (COVID-19). As a result of the coronavirus (COVID-19), this property has temporarily suspended its shuttle services. Due to the coronavirus (COVID-19), this property is taking steps to protect the safety of guests and staff. Certain services and amenities may be reduced or unavailable as a result. Due to the coronavirus (COVID-19), this property has reduced reception and service hours. In accordance with government guidelines to minimize transmission of the coronavirus (COVID-19), this property may request additional documentation from guests to validate identity, travel itinerary, and other relevant info on dates where such guidelines exist. Upon check-in photo identification and credit card are required. All special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges.

Room Facilities