Property Location With a stay at Krystal Grand Cancun All Inclusive in Cancun (Zona Hotelera), you'll be within a 5-minute drive of Cancun Convention Center and Tortuga Beach. This beach hotel is 2.6 mi (4.2 km) from La Isla Shopping Mall and 6.9 mi (11.1 km) from Delfines Beach.

Rooms Make yourself at home in one of the 398 guestrooms featuring espresso makers and LED televisions. Your pillowtop bed comes with down comforters and premium bedding. Rooms have private balconies. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms with showers feature complimentary toiletries and hair dryers.

Amenities

Pamper yourself with a visit to the spa, which offers massages, body treatments, and facials. You're sure to appreciate the recreational amenities, which include 4 outdoor swimming pools and a sauna. Additional amenities at this hotel include complimentary wireless internet access, concierge services, and a hair salon.

Dining All-inclusive rates are available at this hotel. Meals and beverages at onsite dining establishments are included in all-inclusive rates. Charges may be applied for dining at some restaurants, special dinners and dishes, some beverages, and other amenities.

Enjoy a meal at Restaurante Ayami or snacks in the coffee shop/cafe. The hotel also offers room service. Need to unwind? Take a break at the bar/lounge, the beach bar, or the poolside bar for a tasty beverage.

Business, Other Amenities

Featured amenities include dry cleaning/laundry services, a 24-hour front desk, and luggage storage. This hotel has 6 meeting rooms available for events. Free self parking is available onsite.

Attractions

Distances are displayed to the nearest 0.1 mile and kilometer.

Gaviota Azul Beach - 0.1 km / 0.1 mi
Cancun Convention Center - 0.5 km / 0.3 mi
UltraMar Ferry Terminal - 0.5 km / 0.3 mi
Forum By The Sea Mall - 0.6 km / 0.4 mi
Forum Beach - 0.6 km / 0.4 mi
West Coast of Isla Mujeres, Punta Cancun, and Punta Nizuc National Park - 0.6 km / 0.4 mi
Plaza Caracol Mall - 0.6 km / 0.4 mi
Caracol Beach - 0.6 km / 0.4 mi
Chac Mool Beach - 1.2 km / 0.7 mi
Playa Ancha - 1.4 km / 0.9 mi
Cancun Golf Club at Pok Ta Pok - 2.5 km / 1.6 mi
Tortuga Beach - 3.2 km / 2 mi
La Isla Shopping Mall - 3.7 km / 2.3 mi
El Sol de Cancun - 3.8 km / 2.4 mi
Cinemex La Isla Cancun - 3.9 km / 2.4 mi

The nearest airports are:
Cancun Intl. Airport (CUN) - 23.8 km / 14.8 mi
Tulum Intl. Airport (TQO) - 177.2 km / 110.1 mi

Spoken Languages

Portuguese

English

Spanish

Know Before You Go:

• Only registered guests are allowed in the guestrooms.
• The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
• Some facilities may have restricted access. Guests can contact the property for details using the contact information on the booking confirmation.
• No pets and no service animals are allowed at this property.
• Cashless payment methods are available for all transactions.

Mandatory Fees and Taxes:

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

• A tax is imposed by the city: USD 3.86 per accommodation, per night

We have included all charges provided to us by the property.

Checkin Instructions:

• Extra-person charges may apply and vary depending on property policy
• Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
• Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
• This property accepts credit cards; cash is not accepted
• Cashless transactions are available
• Safety features at this property include a fire extinguisher, a security system, and a first aid kit

• Access to the Infinite pool is available only for guests staying at the Altitude Tower

Special Checkin Instructions:

Front desk staff will greet guests on arrival.

Checkin Time:

3:00 PM

Checkin End Time:

anytime

Checkin Minimum Age:

21

Checkout Time:

12:00 PM

Room Facilities