Property Location With a stay at Turquoize at Hyatt Ziva Cancun - Adults Only - All Inclusive in Cancun (Zona Hotelera), you'll be steps from Gaviota Azul Beach and 7 minutes by foot from Cancun Convention Center. This all-inclusive property is 0.4 mi (0.7 km) from Forum Beach and 2.6 mi (4.2 km) from La Isla Shopping Mall.

Rooms Make yourself at home in one of the 160 air-conditioned rooms featuring outdoor private spa tubs and flat-screen televisions. Rooms have private furnished balconies. Digital programming and MP3 docking stations are provided for your entertainment, while complimentary wireless internet access keeps you connected. Conveniences include laptop-compatible safes and desks, as well as phones with free local calls.

Amenities

Pamper yourself with a visit to the spa, which offers massages, body treatments, and facials. You can take advantage of recreational amenities such as an outdoor pool, a spa tub, and an outdoor tennis court. Additional features at this property include complimentary wireless internet access, concierge services, and gift shops/newsstands.

Dining This property is all inclusive. Rates include meals and beverages at onsite dining establishments. Charges may be applied for dining at some restaurants, special dinners and dishes, some beverages, and other amenities.

Enjoy Italian cuisine at Lorenzo's, one of the property's 8 restaurants, or stay in and take advantage of the 24-hour room service. Snacks are also available at the coffee shop/cafe. Wind down with a drink at one of the 5 bars/lounges or 2 poolside bars.

Business, Other Amenities

Featured amenities include a business center, dry cleaning/laundry services, and a 24-hour front desk. Free valet parking is available onsite.

Attractions

Distances are displayed to the nearest 0.1 mile and kilometer.

West Coast of Isla Mujeres, Punta Cancun, and Punta Nizuc National Park - 0.1 km / 0.1 mi
Gaviota Azul Beach - 0.2 km / 0.1 mi
Cancun Convention Center - 0.6 km / 0.4 mi
UltraMar Ferry Terminal - 0.6 km / 0.4 mi
Forum By The Sea Mall - 0.7 km / 0.4 mi
Forum Beach - 0.7 km / 0.4 mi
Plaza Caracol Mall - 0.7 km / 0.5 mi
Caracol Beach - 0.7 km / 0.5 mi
Chac Mool Beach - 1.3 km / 0.8 mi
Playa Ancha - 1.5 km / 0.9 mi
Cancun Golf Club at Pok Ta Pok - 2.6 km / 1.6 mi
Tortuga Beach - 3.3 km / 2.1 mi
La Isla Shopping Mall - 3.8 km / 2.4 mi
El Sol de Cancun - 3.8 km / 2.4 mi
Cinemex La Isla Cancun - 3.9 km / 2.4 mi

The nearest airports are:
Cancun Intl. Airport (CUN) - 23.8 km / 14.8 mi
Tulum Intl. Airport (TQO) - 177.2 km / 110.1 mi

Spoken Languages

Korean

English

Spanish

Know Before You Go:

• Reservations are required for massage services and spa treatments. Reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation.
• Guests under 18 years old are not permitted at this adults-only property.
• Contactless check-out is available.

Checkin Instructions:

• Extra-person charges may apply and vary depending on property policy
• Government-issued photo identification and a credit card may be required at check-in for incidental charges
• Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
• This property accepts credit cards; cash is not accepted
• This property reserves the right to pre-authorize the guest's credit card prior to arrival.
• Safety features at this property include a fire extinguisher, a security system, and a first aid kit
• Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Special Checkin Instructions:

It is Hyatt's practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy. Appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom.Front desk staff will greet guests on arrival at the property. This adults-only property is located within the all-ages Hyatt Ziva Cancun resort; common areas and some facilities are shared.

Checkin Time:

3:00 PM

Checkin End Time:

midnight

Checkin Minimum Age:

18

Checkout Time:

12:00 PM

Room Facilities