Facilities and Services
Facilities and services include a 24-hour reception, Wi-Fi, daily housekeeping, meeting space, watercraft rental, room service, restaurant, gym/fitness center, spa, concierge, elevator, turndown service, scuba diving, gift shop, wake-up calls, bar, outdoor pool, laundry, and snorkeling.
Room Amenities
Room amenities include air conditioning, a TV, a telephone, Wi-Fi, a coffee/tea maker, a minibar/fridge, a hairdryer, and a private bathroom.
Important Notes
*Some facilities may be closed due to weather or seasonal conditions.
*Certain services, amenities, and facilities are subject to availability, and some may incur additional charges, which are subject to change.
All-Inclusive Option
In case you choose the All-Inclusive option:
The All-Inclusive concept includes all meals (breakfast, lunch, dinner, and snacks) and mealtime drinks such as soft drinks, beer, wine, water, and alcoholic drinks, all of local brands.
Drinks are served from morning until late evening (approximately until 22:00-24:00 hrs).
Opening times vary between different hotels. In certain hotels, the activities program is also included.
Check-In and Check-Out Times
Check-in time: 14:00
Check-out time: 11:00
Address: Carretera Garrafón Vista Alegre, KM 4.5, SM 8, Mza. 62, Isla Mujeres, Quintana Roo, 77400, Mexico