Property Location When you stay at Hyatt Ziva Riviera Cancun - All Inclusive in Puerto Morelos, you'll be on the beach and steps from Petempich Bay. This all-inclusive property is 8.4 mi (13.6 km) from Moon Palace Golf Club and 15.1 mi (24.3 km) from Maroma Beach.

Rooms Make yourself at home in one of the 438 air-conditioned rooms featuring minibars and Smart televisions. Rooms have private furnished balconies or patios. Complimentary wireless internet access keeps you connected, and satellite programming is available for your entertainment. Private bathrooms with separate bathtubs and showers feature jetted bathtubs and rainfall showerheads.

Amenities

Pamper yourself with a visit to the spa, which offers massages, body treatments, and facials. You're sure to appreciate the recreational amenities, which include 9 outdoor swimming pools, a complimentary water park, and a sauna. Additional amenities at this property include complimentary wireless internet access, concierge services, and babysitting (surcharge).

Dining This property is all inclusive. Rates include meals and beverages at onsite dining establishments. Charges may be applied for dining at some restaurants, special dinners and dishes, some beverages, and other amenities.

Enjoy Asian cuisine at Miyako, one of the property's 10 restaurants, or stay in and take advantage of the 24-hour room service. Snacks are also available at the coffee shop/cafe. When you are in need of a refreshing drink, visit the swim-up bar or one of 5 bars/lounges, or 3 poolside bars. A complimentary buffet breakfast is served daily from 7:00 AM to 11:30 AM.

Business, Other Amenities

Featured amenities include a 24-hour front desk, a safe deposit box at the front desk, and ATM/banking services. Planning an event in Puerto Morelos? This property has facilities measuring 51000 square feet (4738 square meters), including conference space. Free self parking is available onsite.

Attractions

Distances are displayed to the nearest 0.1 mile and kilometer.

Petempich Bay - 0.1 km / 0.1 mi
Puerto Morelos Beach - 2.9 km / 1.8 mi
Ojo de Agua Beach - 6.1 km / 3.8 mi
Jungle Spa - 11 km / 6.8 mi
Monumento Ruta de los Cenotes - 11.1 km / 6.9 mi
Dr. Alfredo Barrera Marin Botanical Garden - 11.3 km / 7 mi
West Coast of Isla Mujeres, Punta Cancun, and Punta Nizuc National Park - 11.9 km / 7.4 mi
Sanctuary of Hope and Time Capsule - 12 km / 7.4 mi
Puerto Morelos Town Square - 12.4 km / 7.7 mi
San Jose Catholic Parish - 12.4 km / 7.7 mi
Faro Inclinado - 12.5 km / 7.7 mi
Arrecife de Puerto Morelos National Park - 12.6 km / 7.8 mi
Puerto Morelos Artists’ Cooperative - 12.7 km / 7.9 mi
Moon Palace Golf Club - 13.6 km / 8.4 mi
Xoximilco - 13.8 km / 8.6 mi

The nearest airports are:
Cancun Intl. Airport (CUN) - 25.1 km / 15.6 mi
Cozumel Intl. Airport (CZM) - 72.1 km / 44.8 mi
Tulum Intl. Airport (TQO) - 143.1 km / 88.9 mi

Spoken Languages

English

Spanish

Know Before You Go:

• Reservations are required for spa treatments. Reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation.
• This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Fees:

• Pet fee: MXN 1300 per pet, per day
• Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Checkin Instructions:

• Extra-person charges may apply and vary depending on property policy
• Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
• Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
• This property accepts credit cards and cash
• This property reserves the right to pre-authorize the guest's credit card prior to arrival.

Special Checkin Instructions:

It is Hyatt's practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy. Appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom.Front desk staff will greet guests on arrival at the property.

Checkin Time:

3:00 PM

Checkin End Time:

midnight

Checkin Minimum Age:

18

Checkout Time:

12:00 PM

Room Facilities