Property Location With a stay at Resort Hotel Alex in Zermatt (Zermatt City Centre), you'll be steps from Matterhorn Ski Paradise and 6 minutes by foot from Matterhorn Museum. This 4.5-star hotel is 24.1 mi (38.8 km) from Saas-Fee Ski Resort and 0.1 mi (0.1 km) from Zermatt-Furi Gondola.

Rooms Make yourself at home in one of the 85 guestrooms. Complimentary wireless Internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms have deep soaking bathtubs and complimentary toiletries. Conveniences include phones, as well as laptop-compatible safes and desks.

Amenities

Relax at the full-service spa, where you can enjoy massages and facials. You're sure to appreciate the convenience of ski-in/ski-out access at this hotel, which also features a health club and an indoor pool. Additional amenities at this hotel include complimentary wireless Internet access, concierge services, and babysitting/childcare (surcharge).

Dining Enjoy a meal at Alex Grill, or stay in and take advantage of the hotel's room service (during limited hours). Quench your thirst with your favorite drink at the bar/lounge. A complimentary buffet breakfast is served daily from 7 AM to 10:00 AM.

Business, Other Amenities

Featured amenities include complimentary wired Internet access, a business center, and complimentary newspapers in the lobby. Planning an event in Zermatt? This hotel has facilities measuring 2153 square feet (200 square meters), including conference space.

Attractions

Distances are displayed to the nearest 0.1 mile and kilometer.

Matterhorn Ski Paradise - 0.1 km / 0.1 mi
Matterhorn Museum - 0.5 km / 0.3 mi
St. Mauritius Church - 0.5 km / 0.3 mi
Mountaineers Cemetery - 0.5 km / 0.3 mi
Zermatt–Sunnegga Funicular - 0.7 km / 0.5 mi
Zermatt-Furi Gondola - 1.2 km / 0.7 mi
Sunnegga Ski Resort - 2.9 km / 1.8 mi
Furi Ski Area - 3.3 km / 2.1 mi
Riffelberg Express Gondola - 3.3 km / 2.1 mi
Furi - Trockener Steg Cable Car - 3.3 km / 2.1 mi
Matterhorn Express II Cable Car - 3.4 km / 2.1 mi
Unterrothorn - 1.7 km / 1.1 mi
Weisshorn - 3.7 km / 2.3 mi
Matterhorn Golf Club - 7.6 km / 4.7 mi
Charles Kuonen Suspension Bridge - 10.6 km / 6.6 mi

The nearest airports are:
Geneva International Airport (GVA) - 234.1 km / 145.5 mi
Sion (SIR) - 80.7 km / 50.1 mi

The preferred airport for Resort Hotel Alex is Geneva International Airport (GVA).

Renovation

The property is closed during October and November.

National Ratings

Hotelstars Union assigns an official star rating for properties in Switzerland. This property is rated 4 star Superior and is displayed on this page as 4.5 stars.

Know Before You Go:

• The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
• Guests can arrange to bring pets by contacting the property directly, using the contact information on the booking confirmation.
• This property advises that enhanced cleaning and guest safety measures are currently in place.
• Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.
• Personal protective equipment, including masks, will be available to guests.
• Social distancing measures are in place and guests are provided with hand sanitizer.
• Contactless check-in and contactless check-out are available.

Mandatory Fees and Taxes:

You'll be asked to pay the following charges at the property:

• A tax is imposed by the city: CHF 3.00 per person, per night for adults; CHF 1.5 per night for guests aged 6-16 years old. This tax does not apply to children under 17 years of age.

We have included all charges provided to us by the property.

Checkin Instructions:

• Extra-person charges may apply and vary depending on property policy
• Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
• Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
• No onsite parking is available
• This property accepts credit cards, debit cards, and cash
• Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Special Checkin Instructions:

The front desk is open daily from 6:30 AM - 11 PM. If you are planning to arrive after 11 PM please contact the property in advance using the information on the booking confirmation. Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation. Zermatt is in a car-free zone and can be reached only by train.

Checkin Time:

3:00 PM

Checkin End Time:

11:00 PM

Checkin Minimum Age:

18

Checkout Time:

11:00 AM

Room Facilities